{"ROOT":{"type":{"resolvedName":"EditorContainer"},"isCanvas":true,"props":{"padding":20,"background":"","minHeight":600,"width":"100%"},"displayName":"Container","custom":{},"hidden":false,"nodes":["FOrIZvIdO6","ut7u7IVHBk","YmIXMMe1rN"],"linkedNodes":{}},"FOrIZvIdO6":{"type":{"resolvedName":"EditorSpacer"},"isCanvas":false,"props":{"height":24},"displayName":"Spacer","custom":{},"parent":"ROOT","hidden":false,"nodes":[],"linkedNodes":{}},"ut7u7IVHBk":{"type":{"resolvedName":"EditorSpacer"},"isCanvas":false,"props":{"height":24},"displayName":"Spacer","custom":{},"parent":"ROOT","hidden":false,"nodes":[],"linkedNodes":{}},"YmIXMMe1rN":{"type":{"resolvedName":"EditorTextEditor"},"isCanvas":false,"props":{"html":"

Privacy Policy

Effective Date: July 3, 2026
Last Updated: July 3, 2026
Version: 1.0

Privacy Policy

Welcome to Ion Monitor (\"Ion Monitor,\" \"we,\" \"our,\" or \"us\").

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and process personal information when you use our website, mobile applications, cloud dashboard, and related services (collectively, the \"Services\").

Ion Monitor is designed as a parental monitoring platform that enables parents and legal guardians to monitor and help protect their children through device management, activity insights, location awareness, and safety-related features.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Quick Summary

We only collect information necessary to provide our Services.
We do not sell your personal information.
We use industry-standard encryption and security controls.
Parents or legal guardians are responsible for obtaining all legally required consent before monitoring another device.
Users may request access, correction, export, or deletion of their personal information where applicable.
We strive to comply with applicable privacy laws including GDPR, UK GDPR, CCPA/CPRA, COPPA, India's Digital Personal Data Protection Act (DPDP), and other applicable regulations.

1. Scope

This Privacy Policy applies to:

Ion Monitor Mobile Applications
Ion Monitor Website
Ion Monitor Dashboard
Customer Support Services
Subscription Services
Cloud Infrastructure
APIs and Connected Services

2. Definitions

Account means a registered user profile.

Parent means a parent or legal guardian authorized to use the Services.

Child means the individual whose device is being monitored with appropriate legal authorization.

Personal Data means information that identifies or can reasonably identify an individual.

Processing includes collecting, storing, using, transmitting, analyzing, deleting, or otherwise handling personal data.

3. Information We Collect

Depending on your permissions, subscriptions, and device settings, we may collect:

Account Information

Full name
Email address
Phone number
Password (encrypted)
Profile photo
Country
Language preference
Account settings

Device Information

Device model
Device manufacturer
Operating system
App version
Device identifiers
Time zone
Network information

Location Information

Where permission is granted, we may collect:

Real-time GPS location
Historical location records
Geofence events
Travel history
Approximate location

Location collection occurs only when appropriate permissions have been granted.

Activity Information

Depending on enabled features:

Installed applications
App usage duration
Screen time
Device status
Battery information
Internet connectivity
Device activity logs

Communications Data

Where legally permitted and authorized, the Services may process information relating to:

Call activity
SMS activity
Contact information
Notifications
Emergency alerts

Availability of these features varies by platform and applicable law.

Diagnostic Information

We automatically collect technical information including:

Crash reports
Error logs
Performance metrics
Security events
Analytics
Device diagnostics

4. Information You Provide

You may provide:

Customer support messages
Feedback
Uploaded documents
Profile information
Billing information
Subscription details

5. Information Collected Automatically

Our systems automatically collect information regarding:

Login history
Session duration
IP address
Browser information
Device identifiers
Cookies
Usage statistics
Security logs

6. How We Use Your Information

We use information to:

Provide parental monitoring services
Authenticate users
Manage subscriptions
Process payments
Improve security
Detect fraud
Respond to support requests
Deliver notifications
Improve application performance
Comply with legal obligations
Protect users and children

We do not use personal information for automated decision-making that produces legal or similarly significant effects without appropriate safeguards where required by law.

7. Legal Basis for Processing

Where required by applicable law, we process personal data based on one or more of the following:

Your consent
Performance of a contract
Compliance with legal obligations
Protection of vital interests
Legitimate business interests
Public interest where applicable

8. Children's Privacy

Ion Monitor is intended for use by parents and legal guardians.

Parents are solely responsible for ensuring they have all legally required rights, permissions, and consent before monitoring a child's device.

Ion Monitor does not knowingly collect personal information directly from children without appropriate authorization where required by law.

If we learn that information has been collected unlawfully, we will take reasonable steps to delete it.

9. Monitoring Consent

Users agree that they will only use Ion Monitor:

On devices they own, manage, or are legally authorized to monitor.
With all legally required notice and consent.
In compliance with local, national, and international laws.

Ion Monitor may not be used for stalking, surveillance of adults without authorization, harassment, espionage, or any unlawful activity.

10. Data Sharing

We may share information with:

Payment processors
Cloud hosting providers
Analytics providers
Customer support platforms
Identity verification providers
Government authorities where legally required
Professional advisers
Business partners necessary for service delivery

We do not sell personal information to third parties.

11. International Data Transfers

Your information may be processed in countries other than your country of residence.

Where required, we implement appropriate safeguards including contractual protections and applicable transfer mechanisms.

12. Data Security

We implement administrative, technical, and physical safeguards including:

TLS encryption
Encrypted databases
Password hashing
Access controls
Multi-layer authentication
Security monitoring
Firewalls
Regular security assessments
Secure cloud infrastructure

No method of transmission or storage is completely secure; however, we use commercially reasonable measures to protect your information.

13. Data Retention

We retain information only as long as necessary to:

Provide Services
Meet contractual obligations
Resolve disputes
Comply with legal requirements
Enforce our agreements

Retention periods vary depending on the type of information and applicable law.

14. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Withdraw consent
Request data portability
Lodge a complaint with a supervisory authority

Requests may require identity verification.

15. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

Maintain user sessions
Remember preferences
Improve website functionality
Analyze website traffic
Enhance security

Users may manage cookie preferences through browser settings where applicable.

16. Third-Party Services

Our Services may integrate with trusted third-party providers including cloud infrastructure, analytics, payment processors, mapping services, notification providers, and customer support platforms.

Each provider maintains its own privacy practices.

17. Account Deletion

Users may request deletion of their account and personal information through the application or by contacting our support team.

Certain information may be retained where required by law, fraud prevention obligations, tax requirements, or legitimate business purposes.

18. Security Incidents

If we become aware of a data breach affecting personal information, we will respond in accordance with applicable law, including providing notifications where legally required.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Material changes will be communicated through the website, application, email, or other appropriate methods.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy where permitted by law.

20. Compliance

Ion Monitor is committed to supporting compliance with applicable privacy and security laws, including:

General Data Protection Regulation (GDPR)
UK GDPR
California Consumer Privacy Act (CCPA/CPRA)
Children's Online Privacy Protection Act (COPPA)
India's Digital Personal Data Protection Act (DPDP)
Applicable Google Play User Data Policies
Applicable Apple App Store Review Guidelines

Compliance obligations may vary depending on the jurisdiction in which the Services are used.

21. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Ion Monitor

Email: privacy@ionmonitor.com

Support: support@ionmonitor.com

Website: https://www.ionmonitor.com

Acceptance

By accessing or using Ion Monitor, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Thank you for trusting Ion Monitor to help protect your family.

","color":"white","fontSize":16,"fontWeight":400,"align":"left","lineHeight":1.6,"padding":8,"background":"transparent","borderRadius":0,"tagStyles":{"pSize":16,"pWeight":400,"h1Size":38,"h1Weight":800,"h2Size":32,"h2Weight":800,"h3Size":27,"h3Weight":700,"h4Size":24,"h4Weight":800,"h5Size":21,"h5Weight":700,"h6Size":18,"h6Weight":700,"quoteSize":17,"quoteWeight":400}},"displayName":"Rich Text","custom":{},"parent":"ROOT","hidden":false,"nodes":[],"linkedNodes":{}}}